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You can get great support from IDBI Bank Personal Loan Customer Care Number

IDBI Bank personal loans are an excellent option whether you’re wanting to upgrade your home or need money for your child’s further education because of their flexible repayment terms and low-interest rates. IDBI Bank personal loans have flexible repayment terms ranging from one year to five years, with interest rates starting at 8.90 percent and administrative fees as low as 1% of the loan amount.

IDBI Personal Loan Features

There are three types of IDBI personal loans:

  • Professionals who are salaried and those who are self-employed
  • IDBI salary account with overdraft (OD) facility
  • IDBI Bank Pensioners have a salary account with built-in OD.
Documentation Required to apply for a Personal Loan with IDBI Bank
  1. A completed application form with a photograph is required.
  2. Photocopies of your passport, voter ID card, and driver’s license
  3. A check for the processing fee
  4. Bank statement from the last three months/bank passbook from the previous six months
  5. For salaried applicants, the following documentation is required:
  • The most recent pay stub
  • Salary certificate dated today
  • The most recent Form 16
  1. Self-employed applicants’ documentation:
  • The most recent bank statement
  • ITR or Form 16 is the most Recent ITR or Form 16 is the
IDBI Personal Loan Details
Interest Rate 8.90%
Processing Fees 1% of the loan amount plus applicable taxes
Loan Tenure 60 Months
Pre-closure Charges 2.00% + applicable taxes. After 6 months the charges are NIL.
Guarantor Requirement No Guarantor Required
What are the IDBI personal loan eligibility requirements?

For salaried and self-employed professionals seeking personal loans

  • Between the ages of 22 and 58.
  • (Salaried) Annual Average Balance of at least Rs. 20,000 (see conditions above).
  • (Self-employed) AAB of Rs. 25,000 and annual net income of at least Rs. 2,40,000.
  • The highest loan amount is Rs. 10,000, with a minimum loan amount of Rs. 50,000.
  • The highest loan term allowed here is 60 months.
  • Customers will be able to apply for a Top-Up Loan after 12 months of on-time loan payments.
  • In-built OD a/c for paid employees and in-built OD IDBI Pensioners a/c
  • Between the ages of 22 and 58. IDBI pensioners might be up to 70 years old.
  • The maximum loan amount is equal to five times your net salary.
  • IDBI seniors can get a one-year overdraft.
  • For salaried account holders, the period is two years.
Customer Service Number for IDBI Personal Loans

IDBI Bank personal loan Customer care number has three toll-free numbers where consumers can call with any questions about personal loans.

1800 209 4324, 1800 200 1947, and 1800 22 1070

Customers can call 022 67719100 to be charged. The bank’s NRI phone number is 0091 22 67719100.

Customers can get help with IDBI personal loans by contacting the customer service system.

The bank’s toll-free lines are the most convenient option for customers to contact the customer care department. Customers are not charged for calls made to these numbers.

Redressal of IDBI Bank Complaints

If a consumer has a complaint about their IDBI banking experience, they can submit it through a variety of channels, including phone banking, SMS, branch banking, emails, the website, and letters. If a consumer has a complaint, they can contact the bank using one of the three methods listed below.

1st level

  • Get in Touch With Officials From Phone Banking
  • Contacting IDBI’s phone banking personnel at any of the above-mentioned toll-free and chargeable numbers, or even via SMS, is the initial step in addressing a complaint.
Redress of Complaints Using an Online Registration Form

Customers can also lodge their complaints by filling out an online form on the IDBI website. After submitting the online form, consumers can use the ‘Track complaint statuses’ feature to keep track of their complaints.

Customer Service at IDBI Email address and postal address

Customers can also contact IDBI Bank via email or postal mail at the addresses provided. Please send an email to customercare@idbi.co.in to lodge your complaint. You can also contact customer service by writing to the following address:

Customer Care Center, IDBI Bank Ltd.19th Floor,

IDBI Tower, WTC Complex,

Cuffe Parade, Colaba-400 005

When registering your complaint, remember to include your name, account information (customer Id or account number if you are an existing client), contact information (phone number, address, email), and your complaint ID.

2 Level

  • Customers who lodge a complaint through any of the above methods will receive a unique Complaint ID.
  • This ID will be needed if you need to escalate your complaint because you have not gotten a response within 8 working days of submitting it or you are unhappy with the response you have received. In this case, you can take your complaint to the Grievance Redress Officer (GRO) at the appropriate location.
  • The GRO’s contact information can be found on the bank’s official website under the heading “banking complaints.”
Registered Office of IDBI Bank

Customers can also write to the bank or visit their registered office with any questions or complaints, or contact the appropriate official for resolution. The following is the address:

Registered Address

IDBI Bank Ltd., IDBI Tower,

WTC Complex, Cuffe Parade,

Colaba, Mumbai 400005.

Conclusion:

To conclude, IDBI Bank personal loan comes at a pocket-friendly rate so you can apply for a personal loan at Afinoz. As mentioned above in case of any inquiry/complaint you can call IDBI Bank personal loan customer care number.